Política de reembolso

Return & Exchange Policy

At Carmarí Active, we strive to ensure our customers are satisfied with their purchases. Please review our policy below regarding exchanges:

• No Returns: We do not accept returns. However, we offer exchanges for a different size, model, or color.

• Exchange Conditions: All items must be in perfect condition, unworn, unwashed, and with original tags attached.

• Exchange Requests: Exchanges must be requested within 14 days of receiving your order. Please contact our customer service at info@carmari.shop to initiate an exchange.

• Availability: Exchanges are subject to stock availability. If the requested item is unavailable, we may offer store credit or different item.

• Shipping Costs: Customers are responsible for shipping costs associated with exchanges unless the item received was incorrect or defective.

We appreciate your understanding and support of our brand. If you have any questions, please reach out to our team!