FAQ
Shipping
How long does it take for my order to arrive?
Orders are shipped within 24 hours after purchase and arrive within 2 to 5 business days.
Exchanges
How do I request an exchange?
The first step is to send us an email at info@carmari.shop with the following details:
- Subject: I want to exchange my CARMARÍ!
- Order number:
- Full name:
- Address:
- Reason for exchange:
We will get in touch with you as soon as possible to proceed with the exchange, whether it’s for a different color or size.
Please remember:
- You have 14 calendar days to request an exchange.
- The product must be in the same condition as it was sent.
Payments
What payment methods do you accept?
You can pay with all major credit cards, Apple Pay, and Shop Pay.
About Our Leggings
How do I know my size?
You can check our size chart in each product description.
How should I wash my items?
We recommend washing your CARMARÍ leggings inside out, either by hand or in a washing machine on a delicate cycle with cold water and similar colors.
What material is your fabric made of?
- 80% Nylon + 20% Spandex.
- 67% Nylon + 32% Spandex.